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What to expect in your Onboarding Journey

Here is a simple guide on what you can expect throughout your onboarding journey

 

  • Platform Setup: The Hive Support team will implement your Platform and ensure this is set up ready for you to make Hive your own.
  • The Kick-off Call: A quick chat to align on your goals, agree on launch dates, and meet your Hive team.

  • Getting Your Data Hive-Ready A great survey starts with great data. Our Support team will provide you with more information around your chosen method.

  • Become a Hive Expert: Platform Training Hands-on sessions for Admins and Managers to ensure everyone feels confident using the tools.

  • Self-Serve Learning: Explore our Knowledge Base 24/7. It’s your go-to library for step-by-step guides and best-practice tips.

  •  Crafting Your First Survey: Whether you’re using our expert-led templates or building something bespoke, we’ll support you in setting up your first survey. 

  • Spreading the Word: Internal Comms We have ample resources to help you create  and schedule exciting announcements from your leadership team. Clear communication is the secret to high participation!

  • Professional Services (If Included): Strategic sessions with our People Scientists to help you turn results into a meaningful action plan.

  • Ongoing Support & The Knowledge Base: You’re never on your own. You can dive into our Knowledge Base 24/7 for quick tips, or reach out to our support team whenever you have a question.