Setup essentials
Some useful resources for admins to ensure a successful onboarding journey
⚙️ Technical Essentials
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Whitelisting & Email Deliverability Ensure Hive emails reach your team's inboxes. Share this page with your IT department to whitelist our sending IPs and domains.
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Confidentiality & Reporting Limits Trust is at the heart of Hive.
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The Limit: To protect employee anonymity, Hive has a minimum reporting group size of 6.
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If a segment has fewer than 6 responses, the data will be hidden or rolled up into a larger group to ensure individual identities remain protected.
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👥 Supporting Your People
Ensure your team knows how to use Hive by sharing these role-specific FAQs:
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Manager FAQs Guides for leaders on interpreting heatmaps, responding to feedback, and acting on insights.
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Employee FAQs Helpful answers for your staff regarding privacy, how to log in, and how to send Hive Fives.
🛠️ Need a Hand?
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Search the Knowledge Base Find quick answers, "how-to" guides, and best-practice tips 24/7.
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Submit a Support Ticket Get expert help with your technical setup or data questions.
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Request Feature Training Want to master a specific tool? Let our enablement team guide you.