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Passkeys

Admin guide to passkeys

Passkeys are a highly secure, password-free login method that uses your device's built-in password or biometric technology (such as Face ID, device fingerprint) to verify who you are. Instead of typing a password, users simply approve the login on their device.

Passkeys are device-bound, meaning the credential is stored securely on the user's own device and cannot be shared or phished. 

Why use Passkeys?

  • Highly secure - credentials are stored on the device and cannot be stolen via phishing
  • Fast and frictionless - a face or fingerprint scan completes the entire login in seconds
  • No passwords to reset

How to Enable Passkeys

1

From your admin dashboard, open Account Settings → Authentication.

2

Scroll to the Passkeys section.

3

Toggle on Allow Passkey login.

4

Click Save Changes.


Once enabled, users will see a Sign in with a Passkey option on the Hive sign-in page. On their first use, they will be prompted to register their device. After registration, future logins are completed with a single biometric confirmation.

Device Registration: Passkeys are registered per device. If a user signs in on a new device (e.g. a new laptop), they will need to register their passkey on that device before it becomes available as a login method.