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In-Depth Insights Report: FAQs & User Guide

What is the In-Depth Insights Report?

It’s an automatically generated report that summarises your survey results, themes, and recommendations in minutes, no manual work needed. 

Users with access to all segments will be able to generate and export this report.


What types of surveys can I use it for?

Any survey in Hive. The report dynamically aligns to your survey’s question structure, ensuring relevance every time.


How do I generate my report?

  1. Go to your survey.
  2. Click the Reports tab.
  3. Choose In-Depth Insights.
  4. Configure settings (e.g. indexes, benchmarking, segments).
  5. Click Generate, your file will appear in Exports and arrive by email.

What format is the report in?

Editable PowerPoint (PPTX). You can update wording, add notes, or include company-specific context before sharing.


What’s included in the report?

  • Executive Summary
  • Engagement Metrics & Benchmarks
  • Key Drivers
  • Thematic Analysis
  • Key Survey Themes
  • Action Areas

You can create a report for any survey and question types, it will automatically adapt to the questions you’ve used.


Can I add my own commentary or branding?

Yes. Reports are designed for customisation, you can add visuals, initiatives, or branding once downloaded.


Is the data anonymised?

Yes. All insights are aggregated to ensure confidentiality.


How does Hive’s AI process survey results safely?

All AI processing is done within Hive’s secure environment. Your data never leaves Hive’s infrastructure. Hive’s Information Security and Data Privacy teams are involved in the design and review of the report generation process.



What makes Hive’s AI different?

Hive’s People-First AI is grounded in transparency and safety.

  • It uses statistical models and logic refined by Hive’s experts.
  • Every report applies the same tested methodology.
  • Hive’s AI adds insightful guided narrative, not random interpretation.

How accurate are the themes and recommendations?

Themes and insights are verified against Hive’s historical data and validated frameworks and industry best practice to ensure quality and consistency.


Can I get help interpreting my report?

Yes. Hive’s Employee Voice Partners offer bespoke consultancy for deeper storytelling, visualisation, and presentation support.


What are Action Areas?

Recommended priorities that guide your next steps. They focus on what matters most for improving engagement and impact.


How does the report help me?

It simplifies complex data, highlights key takeaways, and gives you confidence to act , without needing to be a data expert.

 

How do I configure my report?

Start by giving your report a unique name. This makes it easier to identify and manage later.

You’ll then choose what information to include, using the options below to shape how your insights are presented.

 

What are attributes and how are they used?

Attributes are the groups you want to analyse in more detail (for example, department, location, or tenure).

When selected, attributes are shown in:

  • Tables of average scores
  • Score and metric breakdowns across groups

This helps you understand how different parts of the organisation are performing.

 

How does eNPS comparison work?

eNPS comparison shows how segments within an attribute perform on the Employee Net Promoter Score.

For example, if you select Department, the report will compare eNPS scores across teams such as Marketing, Sales, and HR. This helps you understand advocacy levels across different groups.

 

How does comment analysis work?

When you select free-text questions, responses are analysed to surface key insights from employee comments:

  • Questions with 50 or more responses receive thematic analysis, grouping comments into common themes.
  • Questions with fewer than 50 responses receive AI-generated comment summarisation.

How is comment analysis used in my insights?

Insights from comment analysis contribute to:

  • The executive summary
  • Key survey themes
  • Recommended action points

Because of this, it’s important to select free-text questions carefully, focusing on those most relevant to the story you want to share.

 

How does survey comparison work?

You can select a previous survey to compare against your current results.

This allows you to:

  • See changes and variances in scores over time
  • Identify trends
  • Track progress and impact

What is an index and why do I need to choose one?

An index is used to identify and analyse key drivers within your survey.

Selecting an index helps you understand which factors are most strongly influencing your overall metrics and engagement outcomes.

 

What is benchmarking used for?

Benchmarking lets you compare your survey scores with:

  • Organisations within your own industry, or
  • Organisations in other industries.

How do I choose a benchmark?

An industry benchmark is preselected for you based on your organisation’s details. You can adjust this selection to compare against a different industry if needed.

Can I select multiple industries?

Only one industry benchmark can be selected at a time.

Can I add more benchmarking data?

Yes. Reports are editable, so you can include additional benchmarking insights from the platform when sharing or presenting results.

 

What does “Add context” mean?

You can add extra context to your report, such as:

  • Recent organisational events

  • Relevant initiatives

  • Tone or background that explains the data

Providing this information helps the AI better interpret your results and deliver clearer, more precise insights to support decision-making.

 

How do I generate my report?

Once you’ve finished configuring your selections, generate your report to produce a detailed, shareable view of your insights.

You’ll receive an email notification when the report is ready. Generation may take a few minutes.