Getting Started with Hive Onboarding and Exit Surveys

Excited to use Hive for your Onboarding and Exit Surveys? That’s great! Here’s a simple guide to help you get started:

Define Your Goals

Before creating your survey, think about what you want to learn from your new starters and leavers. Clear goals will help you design meaningful surveys and choose the right questions.

Select Your Questions

We’ve curated a selection of suggested questions to make it easy for you to get started. Don’t forget to include Hive’s Onboarding & Exit Index to gain standardised insights alongside your custom questions.

Configure Your Survey in Survey Builder

Here’s how to set up your survey for success:

• Confidentiality Settings:
  • Decide if you need to adjust the default confidentiality settings based on your survey goals. Onboarding and exit surveys often have different confidentiality needs, so strike the right balance between transparency and anonymity. [Learn more here.]
• Tailored Communication:
  • Personalise your email content to explain the purpose of the survey to new starters and leavers. Clear messaging helps drive participation and sets expectations.
• Survey Duration:
  • Continuous Surveys: Keep your survey open indefinitely to collect ongoing feedback. This option lets you continuously add new participants over time and build a robust dataset.
  • One-Time Surveys: Prefer a one-off survey? Simply set a close date or leave the continuous option unchecked.
• Recipient Management:
  • Add any recent new starters or upcoming leavers to your survey. Once you press send, they’ll receive an invitation right away. 
  • For continuous surveys, you can easily add new participants over time using the Active Surveys Widget.

Integrate Hive into Your Process

• Make Hive a seamless part of your onboarding and exit processes:
  • When adding new employees to the Hive platform, remember to assign them to your continuous Onboarding Survey directly from the Active Surveys Widget.
  • This integration ensures no one is missed and keeps your feedback loop consistent.