Getting Started with 360 Voice: A Way to Listen, Reflect, and Grow

What is 360 Voice?

360 Voice isn’t just another survey type – it’s a smarter, safer, and more human approach to feedback. By combining thoughtful survey design, the right mix of reviewers, reminders to reduce bias, and guided conversations, it helps you bring together perspectives from peers, managers, and self-reflections. The result? Deeper insight, better dialogue, and continuous improvement that moves your organisation forward.

Instead of focusing on evaluation, 360 Voice uses Hive’s features to bring together perspectives from peers, managers, and self-reflections—helping employees grow, leaders reflect deeply, and organisations stay connected to the voices that matter most.

Why Use 360 Voice?

Traditional 360 tools often stop at scores and evaluation. 360 Voice, powered by Hive, focuses on connection, growth, and trust. It helps organisations to:

• Gather multi-source feedback on strengths, development areas, and decisions
• Understand how leadership behaviours and decisions are experienced across teams
• Support transparent, bias-aware conversations grounded in employee voice
• Promote continuous learning and improvement—not just annual reviews

How to Achieve 360 Voice with Hive

Select

• Rater selection: administrators choose who or what is reviewed
• Self-nomination: participants can request to be reviewed or raise topics for discussion via Open Door.

Design

• Survey configuration: define feedback groups and use Results Segmentation Questions to capture rater relationships
• Flexible set-up: multiple question types; add bias reminders in survey intros/text boxes (examples here)
• Survey naming: include the individual’s name for clarity. 

Collect

• Feedback collection: confidential or identifiable responses depending on context.
• Multiple perspectives: peers, managers, self-reflections.
• Transparency prompts: include confidentiality statements and bias reminders

Share

• Admin as facilitator: preview results to ensure productive sessions
• Results sharing: downloadable PDFs; facilitated conversations face to face 
• Benchmarking: use heatmaps & overview tabs to compare individuals or surface team-wide themes

Act

• Hive Actions: pin development goals and track progress in-platform
• Facilitator toolkit: checklists, guidance, and embedded report notes. Available here. 
• Follow-up exploration: Messenger can be used to answer questions or clarify concerns privately. 
• Safety & transparency: continue conversations via Open Door or Messenger

How to Run an Effective 360 Voice Cycle

1. Choose the Right Reviewers

Select individuals who’ve worked with the participant for at least six months. Include a diverse mix—not just close collaborators.

 

2. Clarify the Purpose

Let everyone know this is about development, not evaluation. Set expectations in invitations and rater briefings.

3 Coach Your Raters

Remind reviewers to:

• Reflect on the full period, not just recent events
• Be specific and constructive
• Avoid common biases (halo effect, recency bias, etc.)

4. Prepare the Facilitator

Facilitators should:

• Review reports for patterns, outliers, or conflicting views
• Compare results against benchmarks
• Support participants in interpreting their own insights (not do it for them)

5. Create a Safe Feedback Space

• Begin with rapport and reassurance
• Use reflective prompts: “What surprised you?”, “Where do you see opportunities for growth?”
• Focus on awareness and growth, not defending performance

Making the Most of Hive’s Platform

• Open Door: let employees self-nominate, raise concerns, or share reflections
• Hive Messenger: support private, ongoing feedback conversations
• Survey Analytics: track participation, identify gaps, and compare results across individuals or teams

What Success Looks Like

• Employees feel safe, supported, and heard
• Feedback sessions result in clear, actionable development goals
• Managers actively engage in growth conversations
• Feedback becomes ongoing, not once-a-year
• The organisation strengthens a culture of trust, voice, and learning

Need support?

Reach out to your Hive Customer Success contact or Professional Services—we’ll help you design, launch, and facilitate 360 Voice so that feedback truly becomes growth.